Privacy Policy, Terms & Conditions

1. Introduction

Menusday respects the privacy of its users and is committed to protecting their personal data in accordance with applicable laws and regulations, including the Saudi Personal Data Protection Law (PDPL).

2. Information We Collect

We may collect the following information:

• Account information (name, email address, and mobile number).

• Business and store information.

• Order and transaction data.

• Usage data and login records.

• Cookies and similar tracking technologies.

3. Purpose of Data Collection

Your information is collected and processed for the following purposes:

• Creating and managing user accounts.

• Providing and operating cloud-based services.

• Improving platform performance and user experience.

• Delivering technical support.

• Complying with legal and regulatory requirements.

4. Data Sharing

Menusday does not sell personal data. However, your information may be shared with trusted third-party service providers, such as payment gateways, hosting providers, and messaging service providers, only to the extent necessary for delivering our services.

5. Data Protection

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

6. User Rights

Users have the right to request access to, correction of, or deletion of their personal data, subject to applicable laws and regulatory obligations.

7. Data Retention

Personal data is retained for as long as necessary to provide our services or as required by applicable laws and regulations.

8. Policy Updates

Menusday reserves the right to update this Privacy Policy at any time. Continued use of the platform after any updates constitutes acceptance of the revised policy.

9. Terms & Conditions

By using the Menusday platform, you agree to the following Terms & Conditions:

• Users agree to these Terms by accessing or using the platform.

• Users are responsible for ensuring the accuracy of the information they provide.

• Subscription plans and applicable fees are determined according to the selected package.

• The platform may not be used for any unlawful, fraudulent, or prohibited activities.

• Menusday reserves the right to suspend or terminate any account that violates these Terms.

• All intellectual property rights related to the platform, including its software, content, trademarks, and designs, are reserved.

• Any dispute arising from the use of the platform shall be governed by the laws and competent courts of the Kingdom of Saudi Arabia, unless otherwise agreed in writing.

10. Service Level Agreement (SLA)

• Menusday aims to maintain a high level of service availability based on its operational capabilities.

• Scheduled maintenance may be performed from time to time, and customers will be notified in advance whenever reasonably possible.

• Technical support is provided through the official support channels.

• Subscriptions are renewed according to the selected subscription plan.

• Refund requests are handled in accordance with the official Refund Policy and applicable platform policies.

• Menusday shall not be liable for service interruptions caused by Internet service providers, force majeure events, or circumstances beyond its reasonable control.

11. Contact Us

Email: info@menusday.com

Website: https://menusday.com